ControlTier Training and Support

 

The ControlTier Project is a fully open source system for automating service management activities across multiple servers and multiple application tiers (code, data, configuration, and content). Common uses for ControlTier include deploying applications, controlling their state, and running on-demand administrative tasks across multiple servers. ControlTier is cross platform and works equally well with physical servers, virtual machines, or cloud computing infrastructure.

 


The ControlTier project was born out of the consultants of DTO Solutions' collective experiences deploying and managing large-scale application infrastructure for top e-commerce, software-as-a-service, and financial services companies. Our consultants actively keep the project moving forward, but any developers or systems administrators are invited to join the ControlTier community and to participate as users and/or code contributors. Everything we do is licensed under the Apache License v2.

For more information, visit the ControlTier Project Site.

 

ControlTier Training

DTO Solutions is the primary provider of training services for the ControlTier Project. You'll learn the ins and outs of the ControlTier system directly from project maintainers and gain the knowledge you need to apply ControlTier to your own environments.

We offer wide variety of onsite and remote training options and can tailor a training program to fit your specific needs and budget.

For sample training course outlines, visit the training page on the ControlTier Project Site.

 

To celebrate the completion of our new training curriculum, we'd like to offer you or your team a free three hour introductory training course. It's delivered live over the web by one of the open source project leaders and includes a technical Q&A session to get you the answers you need.

Topics covered include:

  • Using the ControlTier tools via GUI and command-line
  • Understand the core concepts that drive ControlTier
  • Manage packages and services in a simple deployment
If you're interested, contact us to arrange scheduling. No further commitment is required.

 

 

ControlTier Support

As the primary support provider for the ControlTier Project, DTO Solutions can provide you with the timely and cost-effective help you need. Our support services are delivered exclusively by ControlTier project maintainers and expert ControlTier consultants.

We strive to provide a variety of support packages to ensure that there is a support package that is the right fit for an organization of any size. All ControlTier Support packages feature the following support services:

  • Unlimited Email Support - direct access to our robust technical and process expertise
  • Critical Phone Support - gives you the support you need, when you need it
  • Upgrade Notifications - notifies you of new ControlTier releases that impact your automation system
  • Upgrade Support - advisement on, and assistance with, keeping your automation system up to date with the latest stable features
  • Bug Fix Priority - direct access to the core maintainers of the ControlTier open source tools and priority treatment of the fixes you need
  • Development Assistance - ControlTier consultants work with you on specific automation development problems or challenges
  • Design Review - ControlTier solution architects work with you on determining your current and future automation needs

For more information about our support packages, contact us.